How to File a Claim

Resources for filing claims and claim appeals.

AgriInsurance Claims

AgriInsurance protects against crop production (and quality losses for most crops) caused by drought, excess moisture (rainfall and flood), frost, hail, fire, excess heat, wind, wildlife, disease, and pests. If your crops are damaged by one or more of these perils, you will be paid an indemnity if your actual yield falls below your production coverage. 

AgriInsurance claims may occur at any time in the growing season, but generally fall into one of four categories:

Forage Insurance Claims

Forage Insurance programs and options are specially designed for specific conditions, but they mostly share the same process for reporting and filing claims. Forage Insurance claims may occur at any time in the growing season, but generally fall into one of following categories:

Other Types of Claims

illustration of three plants in soil with a rain cloud raining or hailing above them

Hail Insurance Claims

If you have inspected your fields and believe your crop(s) have been damaged by hail or fire, contact an MASC Service Centre immediately. 

Livestock Price Insurance Claims

All claims for the Livestock Price Insurance program should be made online at www.LPI.ca. If you are having issues with online access or accessing your LPI policy, please contact the LPI Call Centre at 1-844-782-5747 (toll-free).

illustration of a deer standing looking into the distance beside a plant

Wildlife Damage Compensation Claims

Contact MASC to file your claim for Wildlife Damage Compensation. For all claim types, you must file your claim within 72 hours of discovering the loss or damage to your crop, stored production, or livestock. Upon discovery, you must immediately make every effort to ensure the areas of predation or crop damage are left as it was discovered.

Illustration of a bee.

Overwinter Bee Mortality Insurance Claims

Contact MASC to file your claim for Overwinter Bee Mortality Insurance. Claims must be made by May 15 (the final day to file a claim without late fees), or three days prior to taking any action in respect of management and control of overwinter colonies, whichever comes first.

Illustration of a legal contract featuring a leaf symbol in the left corner and a badge with a dollar sign in the middle right side

Claim Appeals

As an MASC client, you have the right to appeal your claim. All claim appeals are heard by an Appeal Tribunal comprised of independent individuals with agricultural experience.

Your Roadmap for AgriInsurance

Stay on track with key dates, deadlines, and reminders!

Your MASC insurance specialist is here to keep you on the path to success! We’ll touch base throughout the year to support you and your operation every step of the way. Download a PDF version of the AgriInsurance Roadmap to have on file.